Roaming Night Worker

The Waking Night Teams are responsible for providing support and safeguarding our clients, including dealing with emergencies. There will be 1 – 2 Waking Night Workers based at each residential project and as a Roaming Night Worker you will be required to support this work by assisting when our colleagues are in need of support or covering when they are absent. You will also have responsibility for maintaining a full and accurate log of events and reporting on incidents and any maintenance issues. The work will be varied and the responsive Roaming Night Workers will be a vital link between the 24-hour residential projects at night.

There will be occasions where you will be required to lone work on site, especially when emergency cover is required at a service at short notice. As such you will have the adaptability and confidence to move between residential services to meet the needs of the organisation. Due to working across various locations, a full, clean driving license is required.

You will have good communication skills and an awareness of the issues that affect homeless individuals. You will be passionate about working for a charity that is striving to end local homelessness.

What You Bring to the Role

• Good understanding of homelessness, drug and alcohol use and addiction, and mental health issues
• Skilled in active listening and building trust-based relationships
• Decisive and capable of handling emergencies with a calm, problem-solving approach
• Proficient in de-escalation techniques and managing challenging behaviour
• Willing and able to work on a shift pattern, including bank holidays, weekends, and unsociable hours to ensure continuous support for residents.
• Adaptive to working alone and within a team, taking accountability for completing tasks

Staff Benefits at Turning Tides

Supporting Your Wellbeing and Growth

• Flexible Working Considered: We recognise the importance of work-life balance and are committed to considering flexible working arrangements that suit your needs.
• Health Cash Plan: Gain access to a comprehensive health cash plan for contracted employees, ensuring you have the support you need for your healthcare expenses.
• Community Impact: Play a pivotal role in a community-led organisation with a profound mission, contributing to positive change and making a meaningful impact.
• Stakeholder Pension Scheme: Participate in our stakeholder pension scheme, securing your financial future with a valuable retirement savings plan.
• Healthcare and Life Assurance: Enjoy the security of a healthcare cash plan and life assurance, providing you and your loved ones with peace of mind.
• 24/7 Wellbeing Support: Support for your wellbeing, offering valuable advice and money-saving resources.
• Local Discounts: Benefit from local discounts, including exclusive offers on gym memberships, promoting your physical and mental well-being.
• Generous Annual Leave: Enjoy up to 25 days of annual leave, with the potential for increases based on your service with us, providing you with the time to recharge and pursue personal interests.

Ready to Make a Difference?

If you’re ready to embark on a rewarding journey of impact and growth, we want to hear from you! Click on ‘Apply Online’ to the right side of the advert, answer the shortlisting questions and submit your CV today. Don’t wait – together, let’s turn the tide and create brighter futures for all.

Contact us