Volunteer Van Driver

A bit about the role:

To drive the Turning Tides van carrying out deliveries and collections of items (including furniture) usually from people’s homes either or storage unit or Projects.

What goes on here?

Our donations unit is the central point for all physical donations – furniture, food, clothing etc and our van drivers are crucial to supporting us deliver items to our services and clients.

What will I be doing?

  • To drive the Turning Tides van, carrying out deliveries  and collection of items (including furniture)
  • To act at all times as a representative of Turning Tides in public, by adhering to the speed limit and all other motoring laws and to show other road users and pedestrians every possible courtesy, including ensuring people can pass by safely when the van is parked
  • To provide a high level of customer service by being polite and respectful to customers and supporters alike, and to ensure that items being delivered or collected are handled and transported carefully. To contact the office immediately if there are any problems attending a delivery or collection
  • To immediately report to the Donations Coordinator any problems experienced during your volunteer duty such as shortages of fuel, damage to the van or customer complaints
  • To record the mileage in the record book at the end of every duty

What Training will I receive?

Turning Tides offers volunteers training so your time volunteering is the best it can be, is as safe as possible, and of course adds value to your experience and to Turning Tides.

Every volunteer regardless of role will have their initial induction.  During this induction you be taken through a PowerPoint presentation and be issued with a volunteer handbook and code of conduct. The induction will cover Professional Boundaries, Safeguarding and Equality and Diversity and be a chance for you to ask any questions.

Each role has specific online training that you need to commit to complete.  Dependant on role this can be between 30 mins to 1 hr.  This will be discussed further at your induction.


Commitment and Timeframe

It is Turning Tides’ hope and expectation that as a volunteer you will:

  • Be inclusive and welcoming
  • Communicate with staff on duty
  • Be flexible to the needs of the staff member on duty.
  • Abide by the Confidentiality, Professional Boundaries and Health and Safety Policies at all times

Sign Up Process

All of Turning Tides’ roles require applications forms completed and two character references. These references do not need to be employment references, however, we cannot accept references from family members.

More Information

If you have any further queries please contact the Isobel on 07749 491285 or volunteering@turning-tides.org.uk

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Volunteer Van Driver


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Unit 1
Theisger Close
BN11 2EN
This is our central storage unit where items are stored before being redistributed to our projects. This could be to coastal towns, Shoreham to Littlehampton and also into other areas of Mid Sussex such as Horsham and East Grinstead.

Days / Hours:

Weekday mornings (days to be agreed) – minimum 1 morning per week

Download documents:

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    Support us to make a difference​

    Millions of people in England are only one pay cheque away from being homeless.

    Turning Tides have provided support to thousands of local men and women in West Sussex for almost 30 years.

    We provide a warm, safe space to listen to anyone who comes to us for help. Our support services empower people to find the strength and belief in themselves to create a brighter future.

    Together we can make a difference and end homelessness where you live.