To support our clients to navigate through the health care system.

Worthing and Littlehampton Community Hubs are the centre for a range of services in and for our local community in Worthing. A drop in service operates from 9am until 12pm Monday to Friday. Services include hot and cold food, showers, clothing, laundry, I.T. provision, advice, information and signposting. The service is a referral route into local supported housing. The service is also a Wi-Fi hotspot.

They host the local rough sleeper’s team which is a multi-agency approach to end rough sleeping in the town. The team incorporates assertive outreach and local intelligence and pulls together resources to find, offer and implement solutions.

The team based at the Hub incorporates skills relating to housing advice, physical and mental wellbeing, substance and alcohol use, income and finances, training, employability, the meaningful use of time, relationships and life skills.

Worthing and Littlehampton Community Hubs are homes to a floating support service, supporting people in their own accommodation with their tenancy and life skills.

• Supporting clients to book health appointments
• Support clients to and from appointments including:
• GP & Hospital
• Mental Health
• Dentist and Physiotherapist
• Supporting clients to complete the required medical registration documents
• Supporting the client to communicate general health queries
• Liaise with client keyworkers and update client information

Turning Tides offers volunteers training so your time volunteering is the best it can be, is as safe as possible, and of course adds value to your experience and to Turning Tides.

Every volunteer regardless of role will have an initial induction. During this induction you will be taken through a PowerPoint presentation and be given a copy of our volunteer handbook and code of conduct. The induction will cover Professional Boundaries, Safeguarding and Equality and Diversity and be a chance for you to ask any questions.

All volunteers are provided with a copy of Turning Tides Code of Conduct and are expected to adhere to this throughout all of their volunteering activities.

This role requires the following additional training, and we ask that you can commit to this. (The training is in a variety of formats depending on the subject – a video to watch, a document to read or an online course).

It is Turning Tides’ hope and expectation that as a volunteer you will:

• Be inclusive and welcoming
• communicate with staff on duty
• Be flexible to the needs of the staff member on duty
• Abide by the Confidentiality, Professional Boundaries and Health and Safety Policies at all times
• Ad hoc requirement
• Staff/ keyworker to request the support of the volunteer as soon as possible, to confirm availability for specific appointments

All of Turning Tides’ roles require two character references. These references do not need to be employment references, however, we cannot accept references from family members.

If you have any further queries please contact Rosie on 07593 553593 or volunteering@turning-tides.org.uk