Health Engagement Volunteer

At Turning Tides we know that anyone’s life can spiral into homelessness. We bring together compassionate individuals and organisations to transform the lives of people in our local community and change perceptions of homelessness.

We provide a warm safe space to listen to anyone who comes to us for help. Local people experiencing homelessness are supported and empowered to become confident and find the strength and belief in themselves to create a brighter future.

Together we can make a difference and end homelessness where you live.

A bit about the role:

To support our clients to navigate through the health care system.

What goes on here?

Worthing and Littlehampton Community Hubs are the centre for a range of services in and for our local community in Worthing. A drop in service operates from 9am until 12pm Monday to Friday. Services include hot and cold food, showers, clothing, laundry, I.T. provision, advice, information and signposting. The service is a referral route into local supported housing. The service is also a Wi-Fi hotspot.

They host the local rough sleeper’s team which is a multi-agency approach to end rough sleeping in the town. The team incorporates assertive outreach and local intelligence and pulls together resources to find, offer and implement solutions.

The team based at the Hub incorporates skills relating to housing advice, physical and mental wellbeing, substance and alcohol use, income and finances, training, employability, the meaningful use of time, relationships and life skills.

Worthing and Littlehampton Community Hubs are homes to a floating support service, supporting people in their own accommodation with their tenancy and life skills.

What will I be doing?

  • Supporting clients to book health appointments
  • Support clients to and from appointments including:
  • GP & Hospital
  • Mental Health
  • Dentist and Physiotherapist
  • Supporting clients to complete the required medical registration documents
  • Supporting the client to communicate general health queries
  • Liaise with client keyworkers and update client information

What Training will I receive?

Turning Tides offers volunteers training so your time volunteering is the best it can be, is as safe as possible, and of course adds value to your experience and to Turning Tides.

Every volunteer regardless of role will have an initial induction. During this induction you will be taken through a PowerPoint presentation and be given a copy of our volunteer handbook and code of conduct. The induction will cover Professional Boundaries, Safeguarding and Equality and Diversity and be a chance for you to ask any questions.

All volunteers are provided with a copy of Turning Tides Code of Conduct and are expected to adhere to this throughout all of their volunteering activities.

This role requires the following additional training, and we ask that you can commit to this. (The training is in a variety of formats depending on the subject – a video to watch, a document to read or an online course).

Training Format Time commitment Frequency
Lone Working
Personal Boundaries
Additional Paperwork Required
(e.g. Drivers license/ DBS/ Risk Assessments)


DBS & Risk Assessments will be completed




Commitment and Timeframe

It is Turning Tides’ hope and expectation that as a volunteer you will:

  • Be inclusive and welcoming
  • communicate with staff on duty
  • Be flexible to the needs of the staff member on duty
  • Abide by the Confidentiality, Professional Boundaries and Health and Safety Policies at all times
  • Ad hoc requirement
  • Staff/ keyworker to request the support of the volunteer as soon as possible, to confirm availability for specific appointments

Sign Up Process

All of Turning Tides’ roles require two character references. These references do not need to be employment references, however, we cannot accept references from family members.

More Information

If you have any further queries please contact Rosie on 07593 553593 or

Apply now Contact us

Health Engagement Volunteer


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Days / Hours:

Ad hoc requirement

Download documents:

Related volunteering vacancies


    Support us to make a difference​

    Millions of people in England are only one pay cheque away from being homeless.

    Turning Tides have provided support to thousands of local men and women in West Sussex for almost 30 years.

    We provide a warm, safe space to listen to anyone who comes to us for help. Our support services empower people to find the strength and belief in themselves to create a brighter future.

    Together we can make a difference and end homelessness where you live.