The Community Hub Assistant role has been created to help and support the Rough Sleepers Breakfast Sessions. The role will provide a very good insight to working in a day centre and will play a key role in helping clients get what they need from the service, by supporting staff and fellow volunteers on site.

Turning Tides Community Hubs offer critical support and services to people experiencing homelessness or at risk of homelessness. Monday-Friday the hubs open for a breakfast club, offering a much needed cooked breakfast, refreshments, access to showers and laundry facilities and access to food parcels, clothing and essential items. Staff are on hand throughout the session to meet with people and provide support around housing, mental health, financial inclusion and access to other Turning Tides services.

The Hub Assistant will be on hand throughout the breakfast session to help out, this might include chatting to clients and helping to create a warm and welcoming environment.

Other things the volunteer might help out with include;

• Laundry for client accessing the hub
• Some light cleaning
• Putting together clothing and food parcels, sorting and organising
• Very occasionally helping out in the kitchen service breakfast or making tea and coffee

This opportunity would suit someone who likes chatting to people and keeping busy. Someone who is happy to get on with things and enjoys a variety of tasks.

Turning Tides offers volunteers training so your time volunteering is the best it can be, is as safe as possible, and of course adds value to your experience and to Turning Tides.

Every volunteer regardless of role will have an initial induction. During this induction you will be taken through a PowerPoint presentation and be given a copy of our volunteer handbook and code of conduct. The induction will cover Professional Boundaries, Safeguarding and Equality and Diversity and be a chance for you to ask any questions.

It is Turning Tides’ hope and expectation that as a volunteer you will:

• Be inclusive and welcoming
• communicate with staff on duty
• Be flexible to the needs of the staff member on duty.
• Abide by the Confidentiality, Professional Boundaries and Health and Safety Policies at all times

Times & Commitment:

This role is flexible, there is opportunity Monday – Friday from 8.45am – 11am. We ask, if possible that volunteers help one morning per week or one morning per fortnight.

All of Turning Tides’ roles require two character references. These references do not need to be employment references, however, we cannot accept references from family members.

If you have any further queries please contact Isobel on 07749 491285 or volunteering@turning-tides.org.uk