To provide support on a one-to-one basis to a resident who lives in our projects.  The support needed will most likely be in the form of introducing new residents to the area they are living in, attending initial appointments and meetings such as the GP or Mental Health, supporting to group activities, and hospital appointment.

Our projects provide move on accommodation for those people who have struggled with homelessness.  Within move on residents are at the last stage of their journey back into community and are actively working with support to find permanent accommodation.

• Participate in initial training and ongoing training
• Undertake a DBS check
• To be flexible to the needs and availability of the client and the role
• To facilitate and plan the sessions
• To provide support and encouragement to the Client
• To build a relationship based on trust and companionship to maintain boundaries between yourself and the client
• To communicate with staff members of the location and times of meetings, and check in and out with identified staff members
• Participate in monthly supervisions with appointed staff member
• To respond to feedback about own delivery of the volunteering role

Turning Tides offers volunteers training so your time volunteering is the best it can be, is as safe as possible, and of course adds value to your experience and to Turning Tides.

Every volunteer regardless of role will have their initial induction.  During this induction you be taken through a PowerPoint presentation and be issued with ‘Not Just a Volunteer’ handbook. The induction will cover Professional Boundaries, Safeguarding and Equality and Diversity and be a chance for you to ask any questions.

This role requires the following additional training and we ask that you can commit to this. (The training is in a variety of formats depending on the subject – a video to watch, a document to read or an online course).

• Professional Boundaries
• Loneliness and Isolation
• Mental Health Awareness
• Substance Misuse
• Safeguarding
• Unconscious Bias

The time will be to suit you and the need of the resident you would be working with and may be ad hoc.  If you want more structured working patterns, we can always find you something to do within the project.

All of Turning Tides’ roles require applications forms completed and two character references. These references do not need to be employment references, however, we cannot accept references from family members.

If you have any further queries please contact Hannah on: 07749491285 or volunteering@turning-tides.org.uk