Horsham Outreach Navigator

Turning Tides is a charity that supports people experiencing homelessness in West Sussex. While our central office is in Worthing, our work spans the county – from East Grinstead to Littlehampton and across areas in between. With over 20 accommodation projects, community hubs and outreach teams, we offer local single adults tailored support to move towards a more stable future. We strongly believe in addressing the root causes for homelessness, so our specialist teams support in areas such as mental health, substance misuse, tenancy sustainment, IT skills, employment guidance and much more. 

About the role

Based in Horsham but travelling around the district to meet people in their own environments, the successful candidate will work with people who are homeless and may have a variety of support needs. Working closely with outreach workers, the Horsham Outreach Navigator will support a caseload of clients, some of whom will have a history of disengaging from services, using a variety of techniques and approaches to build a relationship and develop a client-led, strengths-based support plan to help them out of homelessness.

About you

• Good knowledge and understanding of why individuals choose to rough-sleep, housing and homelessness issues and homelessness law.
• Experience of delivering support to people with multiple complex needs.
• Experience or understanding of the needs and challenges facing people who are or have been homeless and may be rough sleeping, including trauma; addiction, mental and physical health; exclusion and multiple disadvantages.
• Experience of managing a caseload of clients, working with them on your own initiative as well as part of a multidisciplinary team.
• Knowledge and understanding of health and safety, lone working, safeguarding and confidentiality.
• Knowledge of, or experience of working with Housing First principles.
• An understanding of psychologically informed principles and practice, strength-based approaches and trauma informed care.

Staff Benefits at Turning Tides

Supporting Your Wellbeing and Growth

• Flexible Working Considered: We recognise the importance of work-life balance and are committed to considering flexible working arrangements that suit your needs.
• Health Cash Plan: Gain access to a comprehensive health cash plan for contracted employees, ensuring you have the support you need for your healthcare expenses.
• Community Impact: Play a pivotal role in a community-led organisation with a profound mission, contributing to positive change and making a meaningful impact.
• Stakeholder Pension Scheme: Participate in our stakeholder pension scheme, securing your financial future with a valuable retirement savings plan.
• Healthcare and Life Assurance: Enjoy the security of a healthcare cash plan and life assurance, providing you and your loved ones with peace of mind.
• 24/7 Wellbeing Support: Support for your wellbeing, offering valuable advice and money-saving resources.
• Local Discounts: Benefit from local discounts, including exclusive offers on gym memberships, promoting your physical and mental well-being.
• Generous Annual Leave: Enjoy up to 25 days of annual leave, with the potential for increases based on your service with us, providing you with the time to recharge and pursue personal interests.

Ready to Make a Difference?

If you’re ready to embark on a rewarding journey of impact and growth, we want to hear from you! Click on ‘Apply Online’ to the right side of the advert, answer the shortlisting questions and submit your CV today. Don’t wait – together, let’s turn the tide and create brighter futures for all.

Contact us