• To create a warm and welcoming environment for our clients.
• To prepare, cook and serve the breakfast items.

St Clare’s Community Hub is open Monday to Saturday throughout the year and offers a drop in service for anyone who needs access to our services. A breakfast service is available every morning.

St Clare’s Day Centre hosts the local rough sleeper’s team, which is a multi-agency approach to end rough sleeping in the town. The team incorporates assertive outreach and local intelligence and pulls together resources to find, offer and implement solutions.

Services include hot and cold food, showers, clothing, laundry, I.T. provision, advice, information and signposting. The service is a referral route into local supported housing. The service is also a Wi-Fi hotspot.

• Greeting clients.
• Taking their breakfast orders.
• Serving hot and cold drinks.
• Preparing, cooking and serving the breakfast food.
• After breakfast session has finished to clean the kitchen (floors, worktops, oven, etc)
• We have three volunteers on each shift with one volunteer taking the responsibility of cooking and the other two volunteers supporting the cook.

Turning Tides offers volunteers training so your time volunteering is the best it can be, is as safe as possible, and of course adds value to your experience and to Turning Tides.

Every volunteer regardless of role will have their initial induction.  During this induction you be taken through a PowerPoint presentation and be issued with ‘Not Just a Volunteer’ handbook. The induction will cover Professional Boundaries, Safeguarding and Equality and Diversity and be a chance for you to ask any questions.

This role requires the following additional training and we ask that you can commit to this. (The training is in a variety of formats depending on the subject – a video to watch, a document to read or an online course).

The health and safety of our volunteers and supporters are always our top priority. As the situation with COVID-19 evolves, we will ensure any volunteering you carry out is within current Government guidelines. We will support you in this so guidelines are met.

It is Turning Tides’ hope and expectation that as a volunteer you will:

• be inclusive and welcoming.
• communicate with staff on duty.
• be flexible to the needs of the staff member on duty..
• abide by the Confidentiality, Professional Boundaries and Health and Safety Policies at all times.

From 8.30am – 12 Midday (Weekdays) 8.30am – 11am (Saturdays). Flexible – some volunteers commit to one day per month, other volunteers commit to one morning per week.

All of Turning Tides’ roles require two character references. These references do not need to be employment references, however, we cannot accept references from family members.

We need to ensure you are eligible to volunteer in the UK.  To do this we will ask to see documentation that proves your right to volunteer in the UK at your induction.

If you are unable to provide this documentation you will be unable to volunteer. If you have the right to work in the UK on a permanent basis you are also normally allowed to volunteer. If in doubt, please contact the Home Office.

If you have any further queries please contact the Gabriella on: 07749491285 or volunteering@turning-tides.org.uk