Van Assistant
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Van Assistant

Turning Tides is a multifunctional, complex needs homelessness organisation that works in Worthing and the surrounding areas. We have over 80 staff and 300 volunteers. Our mission is to end the need to sleep rough.

Main purpose: To be part of a rota of Volunteer Van Assistants, helping to carry out deliveries and collections on behalf of Turning Tides
Responsible to: Donations Coordinator – Christine
When: Monday to Friday from 9.30am – 4pm.
Location: Based from our Warehous Unit, Timberlane Trading Estate, East Worthing.
Main duties: To assist the Turning Tides Volunteer Van Driver carrying out deliveries and collections of items (including furniture) usually from people’s homes to one of the Charity Shops or warehouse unit, but also on occasion across the organisation’s other Projects.

To volunteer as part of a team alongside the Van Driver and another assistant.

To act at all times as a representative of Turning Tides in public, providing a high level of customer service by being polite and respectful to customers and supporters alike, and to ensure that items being delivered or collected are handled and transported carefully, to contact the office immediately if there are any problems attending a delivery or collection.

To be committed to health and safety by taking precautions when lifting and carrying items.

To volunteer on a rota basis agreeing to come in at set times, and to give appropriate notice directly to the Donations Coordinator or Volunteer Coordinator if you are unable to attend.

To be flexible to the needs of the staff member on duty, and to be adaptable to any possible change in circumstances.

To abide by the Turning Tides confidentiality and involvement policies at all times.