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Safe Haven Worker - Permanent

Safe Haven Worker (permanent)

Salary £24,736.92 per annum (FTE)

26 hours per week


Turning Tides is a homeless charity, committed to creating change for the most marginalised individuals in our society. Its vision is a community where no local person needs to sleep out and everyone has the opportunity to fulfil their potential. We have over 100 staff and 300 volunteers. 

West Sussex Mind have been commissioned to set up and deliver an out-of-hours mental health service in Worthing, opening in March 2020. The Safe Haven will provide a safe and supportive out-of-hours service specifically aimed at individuals who are struggling to cope because of their mental health. The service will focus on offering individuals who attend the drop-in immediate and face-to-face supportive interventions around their emotional and mental health geared to helping individuals feel cared for and more in control.

Turning Tides will provide a member of staff to support the Safe Haven, who will provide additional support to the rota and support people accessing the service experiencing multiple difficulties/exclusions, with an identified housing need.

Combating homelessness requires a holistic and targeted approach around an individual’s wellbeing and their identity within their community. Therefore, Turning Tides are committed to help improve access to support for vulnerable and socially excluded individuals.

The ‘Safe Haven’ role aims to increase mental health crisis support for people experiencing homelessness and social exclusion by:


  • Supporting the Safe Haven to deliver the service on a shift basis (2-3 shifts per week). Day shifts at weekends 11am-5.30pm and evening shifts across the week 5pm-11.30pm.
  • Provide follow-up support to a small cohort of people accessing the Safe Haven, who are experiencing additional multiple difficulties, with an identified housing need.
  • Share learning from the Safe Haven with the wider organisation.
  • Support referrals and safety planning with people accessing Turning Tides services.


This role will sit within our innovative Multi-Disciplinary Team, helping both clients and staff navigate what is often experienced as an overwhelming and complex system.

A full job description and person specification along with an application form are available to download here;

Application Form

Job Description & Person Specification

To apply, please ensure that you send us a completed application form, which includes your responses to the shortlisting criteria listed in the Person Specification for this role, along with a completed Equal Opportunities Questionnaire;

Equal Opportunities Questionnaire

Please be advised that we will only accept applications made on our application form and do not accept CVs.


Closing date for applications: Midnight on the 18th December, 2019

Interview date: Friday 3rd January, 2020

No agencies please.


Turning Tides requires all staff and volunteers to be committed to safeguarding and promoting the welfare of vulnerable adults. Successful applicants (dependent on role) are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

Please be aware of our Privacy Policy, which is available to view by visiting: http://www.turning-tides.org.uk/about-us/privacy-policy/

Please note that we will only contact the candidates that have been shortlisted for interview. If you have not heard from us within 3 weeks please assume you have been unsuccessful this time.