Senior Housing Support Officer

About Us

Turning Tides, an organisation with a rich 30-year history, is a multifunctional charity dedicated to addressing complex homelessness needs in our local communities. Our unwavering mission is to put an end to homelessness in the areas we serve.

From our humble beginnings supporting a handful of individuals in the coastal town of Worthing, we’ve expanded our reach to assist more than 1,700 people across Worthing, Adur, Littlehampton, Horsham, and Mid Sussex. With the support of over 10,000 dedicated champions, 300 passionate volunteers, and a committed team of 160 staff members, we’ve made significant strides towards our goal.

The Job

As a crucial member of our team, your role will centre around providing tailored support to clients. You’ll work collaboratively with them to create and implement individually negotiated support plans. These plans are designed to help clients secure stable accommodation while embarking on their unique journey to recovery, rooted in abstinence-based principles.

Our approach is deeply informed by psychology and revolves around a strengths-based methodology. In addition to direct client support, this role will encompass some Housing Management responsibilities, including service charge collection, void management, and health and safety/maintenance checks.

This is an exciting opportunity to make a tangible impact on the lives of individuals in our communities, particularly by expanding our recovery-focused accommodation services in Horsham.

Given the rural nature of the district, having a driving license and access to a vehicle would be advantageous.

The Benefits

– Play a pivotal role in a community-led organisation with a profound mission.
– Participate in a stakeholder pension scheme.
– Enjoy the security of a healthcare cash plan and life assurance.
– Access 24/7 support for your well-being, with valuable advice and money-saving resources.
– Benefit from local discounts, including gym memberships.
– Enjoy up to 25 days of annual leave, with the potential for increases based on your service with us.


To apply, kindly complete our online application form and upload your CV. Additionally, we request that you complete an Equal Opportunities Questionnaire.

Should you need any assistance while completing our forms, please don’t hesitate to contact us at

At Turning Tides, we prioritise the safety and well-being of vulnerable adults. Successful candidates (depending on the role) will undergo an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

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Join us in our mission to end local homelessness.

Contact us

Senior Housing Support Officer


Apply online


East Grinstead


37.5 hours per week


£27,186 per annum

Closing date:

8th December 2023

Interview date:

To be arranged

Support us to make a difference​

Millions of people in England are only one pay cheque away from being homeless.

Turning Tides have provided support to thousands of local men and women in West Sussex for almost 30 years.

We provide a warm, safe space to listen to anyone who comes to us for help. Our support services empower people to find the strength and belief in themselves to create a brighter future.

Together we can make a difference and end homelessness where you live.