Housing First Workers

About Us

At Turning Tides, we are dedicated to transforming lives and communities by providing vital support services to those experiencing homelessness and vulnerability. With a rich tradition of community fundraising, volunteering, and donations, we have established ourselves as a cornerstone in supporting individuals experiencing homelessness. Now, we’re seeking a passionate individual to join us in our journey towards sustainable growth and greater impact.

The Role

The Housing First Worker will take a lead role in providing intensive wrap-around support to a small caseload of clients who have been housed through the Housing First approach. This role involves working closely with statutory and voluntary agencies to ensure our clients have access to the necessary support to maintain their accommodation and thrive in the local community.

In this role, you will engage with clients who have a history of disengagement from services, utilising various techniques to establish meaningful relationships and develop personalised support plans. You will be responsible for maintaining accurate client data and preparing detailed reports on service outcomes for both external funders and internal reviews. Collaboration with stakeholders will be crucial as you monitor and report on quantitative and qualitative data, including case studies and key performance indicators. Additionally, ensuring strict compliance with organisational policies, particularly in areas such as health and safety, safeguarding, data management, and financial reporting, will be essential to success in this position.

About You

You have:

  • Good knowledge of housing and homelessness issues.
  • Understanding of Psychologically Informed Environments and Housing First principles.
  • Experience in delivering support to vulnerable individuals with multiple and complex needs.
  • Proficiency in addressing mental health, personality disorders, substance misuse, and relapse management issues.
  • Ability to motivate and inspire clients towards positive life changes.
  • Effective negotiation skills with key stakeholders and agency partners.

Staff Benefits at Turning Tides

Supporting Your Wellbeing and Growth
  • Flexible Working Considered: We recognise the importance of work-life balance and are committed to considering flexible working arrangements that suit your needs.
  • Health Cash Plan: Gain access to a comprehensive health cash plan for contracted employees, ensuring you have the support you need for your healthcare expenses.
  • Community Impact: Play a pivotal role in a community-led organisation with a profound mission, contributing to positive change and making a meaningful impact.
  • Stakeholder Pension Scheme: Participate in our stakeholder pension scheme, securing your financial future with a valuable retirement savings plan.
  • Healthcare and Life Assurance: Enjoy the security of a healthcare cash plan and life assurance, providing you and your loved ones with peace of mind.
  • 24/7 Wellbeing Support: Access round-the-clock support for your wellbeing, offering valuable advice and money-saving resources to enhance your overall health and happiness.
  • Local Discounts: Benefit from local discounts, including exclusive offers on gym memberships, promoting your physical and mental well-being.
  • Generous Annual Leave: Enjoy up to 25 days of annual leave, with the potential for increases based on your service with us, providing you with the time to recharge and pursue personal interests.

Join Our Team

To apply, please ensure you complete an online application form, including your responses to the questions and upload a copy of your CV.  We also require you to complete an Equal Opportunities Questionnaire. 

Turning Tides requires all staff and volunteers to be committed to safeguarding and promoting the welfare of vulnerable adults. Successful applicants (dependent on role) are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). 

Should you require any assistance with our application process, please email us at: recruitment@turning-tides.org.uk.

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Contact us

Housing First Workers


Apply online


There are two positions available: one based in Mid Sussex and the other in Crawley.


Fixed Term

Full Time 37.5 hours per week


£27,973 per annum

Closing date:

30th July 2024

Interview date:

Interviews will be ongoing

Support us to make a difference​

Millions of people in England are only one pay cheque away from being homeless.

Turning Tides have provided support to thousands of local men and women in West Sussex for almost 30 years.

We provide a warm, safe space to listen to anyone who comes to us for help. Our support services empower people to find the strength and belief in themselves to create a brighter future.

Together we can make a difference and end homelessness where you live.