{"id":888,"date":"2019-12-19T16:21:53","date_gmt":"2019-12-19T16:21:53","guid":{"rendered":"https:\/\/www.turning-tides.org.uk\/?page_id=888"},"modified":"2025-11-05T09:24:29","modified_gmt":"2025-11-05T09:24:29","slug":"get-help","status":"publish","type":"page","link":"https:\/\/www.turning-tides.org.uk\/dev\/get-help\/","title":{"rendered":"Get Help"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; admin_label=&#8221;Hero&#8221; module_class=&#8221;tt-hero&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.turning-tides.org.uk\/dev\/wp-content\/uploads\/2025\/10\/Website-Banners-Fundraise-3.png&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_column type=&#8221;1_2&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner admin_label=&#8221;Content&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Get Help<\/h1>\n<p>Anyone&#8217;s life can unravel into homelessness<\/p>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.16&#8243; top_divider_repeat=&#8221;3x&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;There is help &#8211; top text box&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Help, advice and support\u00a0<\/h2>\n<p><span style=\"font-weight: 400;\">If you are in danger of losing your home or you are currently homeless, this page will signpost you to local and national support services. Please read down for local council emergency numbers, how to report if concerned about someone sleeping rough and how to access advice and essentials through our community hubs.\u00a0<\/span><\/p>\n<p>Our community hubs in Worthing &amp; Littlehampton are safe spaces you can go to for support. We can provide a hot breakfast or cold food, showers, toilets, laundry facilities and more. Whatever you\u2019re facing, you\u2019ll be welcomed without judgment and supported to find the help that\u2019s right for you.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Hubs&#8221; module_class=&#8221;tt-blurbs other-media&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.turning-tides.org.uk\/dev\/wp-content\/uploads\/2025\/09\/1.png&#8221; alt=&#8221;Donating tech&#8221; title_text=&#8221;community-hubs-sch&#8221; url=&#8221;https:\/\/www.turning-tides.org.uk\/dev\/what-we-do\/community-hubs\/st-clares\/&#8221; admin_label=&#8221;St Claires- Image&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text admin_label=&#8221;St Claires &#8211; Text&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;https:\/\/www.turning-tides.org.uk\/dev\/what-we-do\/community-hubs\/st-clares\/&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>St Clare\u2019s Hub<span style=\"font-weight: 400;\"><br \/><\/span><\/h3>\n<p><strong>Address:<\/strong>\u00a06-8 Marine Place,\u00a0Worthing, BN11 3DN<\/p>\n<p><strong>Open:<\/strong> Monday to Friday, 9am \u2013 4pm<br \/><strong>Phone:<\/strong>\u00a001903 680745<br \/><strong>Email:<\/strong>\u00a0<a href=\"mailto:stclares@turning-tides.org.uk\">stclares@turning-tides.org.uk<\/a><br \/><strong>Map:<\/strong>\u00a0<a href=\"https:\/\/goo.gl\/maps\/rvR72h8m8iE2\">St Clare\u2019s Community Hub location<\/a><\/p>\n<p><a class=\"et_pb_button\" href=\"https:\/\/www.turning-tides.org.uk\/dev\/what-we-do\/community-hubs\/st-clares\/\">About St Clare&#8217;s Hub<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.turning-tides.org.uk\/dev\/wp-content\/uploads\/2025\/09\/2.png&#8221; alt=&#8221;Donating tech&#8221; title_text=&#8221;community-hubs-la&#8221; url=&#8221;https:\/\/www.turning-tides.org.uk\/dev\/what-we-do\/community-hubs\/littlehampton\/&#8221; admin_label=&#8221;Littlehampton &#8211; Image&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text admin_label=&#8221;Littlehampton &#8211; Text&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_option_url=&#8221;https:\/\/www.turning-tides.org.uk\/dev\/what-we-do\/community-hubs\/littlehampton\/&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">Littlehampton Community Hub<\/span><\/h3>\n<p><strong>Address:<\/strong>\u00a06-8 Marine Place,\u00a0Worthing, BN11 3DN<\/p>\n<p><strong>Open:<\/strong> Monday to Friday, 9am \u2013 4pm<br \/><strong>Phone:<\/strong>\u00a001903 680745<br \/><strong>Email:<\/strong>\u00a0<a href=\"mailto:littlehampton@turning-tides.org.uk\">littlehampton@turning-tides.org.uk<\/a><br \/><strong>Map:<\/strong>\u00a0<a href=\"https:\/\/goo.gl\/maps\/rvR72h8m8iE2\">St Clare\u2019s Community Hub location<\/a><\/p>\n<p><a class=\"et_pb_button\" href=\"https:\/\/www.turning-tides.org.uk\/dev\/what-we-do\/community-hubs\/littlehampton\/\">About Littlehampton Community Hub<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Other Support &#8211; Council &#038; Report&#8221; module_class=&#8221;tt-blurbs other-media&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; admin_label=&#8221;Row&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.turning-tides.org.uk\/dev\/wp-content\/uploads\/2025\/10\/andrew-neel-JBfdCFeRDeQ-unsplash-scaled.jpg&#8221; alt=&#8221;Emergency Support Banner&#8221; title_text=&#8221;Emergency-Support-Homeless&#8221; admin_label=&#8221;Emergency Council &#8211; Image&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text admin_label=&#8221;Emergency Council &#8211; Text&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Emergency Support\u00a0<span style=\"font-weight: 400;\"><br \/><\/span><\/h3>\n<p class=\"x_MsoNormal\" tabindex=\"-1\">In an emergency please contact your local council on the following numbers:<\/p>\n<p class=\"x_MsoNormal\"><b>Arun:\u00a0<\/b>01903 737500<br \/><b>Adur &amp; Worthing:\u00a0<\/b>01903 239999<br \/><b>Horsham:\u00a0<\/b>01403 215100<br \/><b>Mid-Sussex District Council:\u00a0<\/b>01444 458166<\/p>\n<p>Click on your area below to find out more.<\/p>\n<p class=\"buttons\"><a class=\"et_pb_button\" href=\"https:\/\/www.adur-worthing.gov.uk\/housing\/advice\/i-am-homeless\/\">Adur + Worthing<\/a><br \/><a class=\"et_pb_button\" href=\"https:\/\/www.horsham.gov.uk\/housing\">Horsham<\/a><\/p>\n<p class=\"buttons\"><a class=\"et_pb_button\" href=\"https:\/\/www.midsussex.gov.uk\/housing-council-tax\/homelessness-and-housing-advice\/\">Mid Sussex\u00a0<\/a><br \/><a class=\"et_pb_button\" href=\"https:\/\/www.arun.gov.uk\/housing\/\">Littlehampton <\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.turning-tides.org.uk\/dev\/wp-content\/uploads\/2025\/10\/dan-burton-xT8z6nEgQ1U-unsplash-scaled.jpg&#8221; alt=&#8221;Rough Sleeping support&#8221; title_text=&#8221;Rough sleeping support&#8221; admin_label=&#8221;Report &#8211; Image&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_image][et_pb_text admin_label=&#8221;Report &#8211; Text&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-weight: 400;\">Seen someone sleeping rough?<\/span><\/h3>\n<p>If you are concerned about someone (over the age of 18) that you have seen sleeping rough, report it to StreetLink.<\/p>\n<p>StreetLink will inform local outreach teams, who can then make contact with the person to offer help and support. Provide as much information as possible as this will help the outreach teams identify and locate the person.<\/p>\n<h4 tabindex=\"-1\"><strong>0300 500 0914<\/strong><\/h4>\n<p><a class=\"et_pb_button\" href=\"https:\/\/thestreetlink.org.uk\/\">Go to StreetLink<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;FAQS&#8221; module_id=&#8221;needhelp&#8221; _builder_version=&#8221;4.27.4&#8243; link_option_url=&#8221;\/get-help\/#needhelp&#8221; da_disable_devices=&#8221;off|off|off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Frequently asked questions<\/h2>\n<p>[\/et_pb_text][et_pb_accordion open_toggle_text_color=&#8221;#0d52a0&#8243; admin_label=&#8221;Frequently Asked Questions&#8221; module_class=&#8221;tt-faq&#8221; _builder_version=&#8221;4.27.4&#8243; toggle_font=&#8221;|&#8211;et_global_body_font_weight|||||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How can I help someone who is homeless?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>If you are concerned about someone (over the age of 18) that you have seen sleeping rough, report it to StreetLink. StreetLink will inform local outreach teams, who can then make contact with the person to offer help and support. Please provide as much information as possible as this will help the outreach teams identify and locate the person.<\/p>\n<p><strong>Phone: <\/strong>0300 500 0914<\/p>\n<p><strong>Website:<\/strong>\u00a0<a href=\"http:\/\/www.streetlink.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.streetlink.org.uk<\/a><\/p>\n<p><a href=\"https:\/\/www.streetlink.org.uk\/Streetlink_faq\" target=\"_blank\" rel=\"noopener noreferrer\">Streetlink&#8217;s Frequently Asked Questions<\/a><\/p>\n<p>If someone you think is homeless under the age of 18, call the police.<\/p>\n<p>If someone you think is homeless is in immediate danger or in need of urgent care please call 999<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What can I do if I am at risk of becoming homeless, or I know someone who is at risk?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<h2><strong> Contact your local council<\/strong><\/h2>\n<p>You can get advice and support from your local councils\u2019 housing department. Below are the details for the areas we cover but if you are unsure which local district or borough council would deal with your housing query, enter the area on the governments website: <a href=\"https:\/\/www.gov.uk\/find-local-council\" target=\"_blank\" rel=\"noopener noreferrer\">Find your local council<\/a><\/p>\n<h4><strong>Adur &amp; Worthing<\/strong><\/h4>\n<p><strong>Phone:<\/strong> 01903 221063<br \/><strong>Email:\u00a0<\/strong><a href=\"mailto:housing-services@adur-worthing.gov.uk\">housing-services@adur-worthing.gov.uk<\/a><br \/><strong>Website:<\/strong>\u00a0<a href=\"https:\/\/www.adur-worthing.gov.uk\/housing\/advice\/i-am-homeless\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.adur-worthing.gov.uk<\/a><\/p>\n<h4><strong>Littlehampton<\/strong><\/h4>\n<p><strong>Phone:<\/strong> 01903 737552<br \/><strong>Email:<\/strong>\u00a0<a href=\"mailto:housing.options@arun.gov.uk\">housing.options@arun.gov.uk<\/a><br \/><strong>Website:\u00a0<\/strong><a href=\"https:\/\/www.arun.gov.uk\/housing\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.arun.gov.uk<\/a><\/p>\n<h4><strong>Horsham<\/strong><\/h4>\n<p><strong>Phone:<\/strong> 01403 215100<br \/><strong>Email:\u00a0<\/strong><a href=\"mailto:housing@horsham.gov.uk\">housing@horsham.gov.uk<\/a><br \/><strong>Website:<\/strong>\u00a0<a href=\"https:\/\/www.horsham.gov.uk\/housing\" target=\"_blank\" rel=\"noopener noreferrer\">www.horsham.gov.uk<\/a><\/p>\n<h4><strong>Mid Sussex<\/strong><\/h4>\n<p><strong>Phone:<\/strong> 01444 477574<br \/><strong>Email:\u00a0<\/strong><a href=\"mailto:housingadvice@midsussex.gov.uk\">housingadvice@midsussex.gov.uk<\/a><br \/><strong>Website:<\/strong>\u00a0<a href=\"https:\/\/www.midsussex.gov.uk\/housing-council-tax\/homelessness-and-housing-advice\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.midsussex.gov.uk<\/a><\/p>\n<h2><strong>Find your local homelessness services<\/strong><\/h2>\n<p>You can search on Homeless England\u2019s website for your local support services providing accommodation, advice, health services and outreach.<br \/><a href=\"https:\/\/www.homeless.org.uk\/search-homelessness-services\" target=\"_blank\" rel=\"noopener noreferrer\">Search for homelessness services<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Where can I access support and advice about housing?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<h4><strong>Shelter<\/strong><\/h4>\n<p>National homelessness charity providing information and advice on housing and homelessness.<\/p>\n<p><strong>Helpline:<\/strong> 0808 800 4444 (Weekdays 8am &#8211; 8pm, Weekends 9am &#8211; 5pm)<br \/><strong>Website:<\/strong> <a href=\"https:\/\/england.shelter.org.uk\/housing_advice\" target=\"_blank\" rel=\"noopener noreferrer\">www.england.shelter.org.uk<\/a><\/p>\n<h4><strong>Citizens Advice<\/strong><\/h4>\n<p>Provides free, confidential information and advice to assist people with housing, money, legal, consumer and other concerns. Find out your rights and responsibilities.<\/p>\n<p><strong>Adviceline:\u00a0<\/strong>03444 111 444 (Open Monday \u2013 Friday, 9am-5pm)<br \/><strong>Textphone:<\/strong>\u00a018001 03444 111 445<a href=\"tel:03444111445\"><br \/><\/a><strong>Website:<\/strong> <a href=\"https:\/\/www.citizensadvice.org.uk\/housing\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.citizensadvice.org.uk<\/a><\/p>\n<h4><strong>Guidance and Support from gov.uk<\/strong><\/h4>\n<p>Government information on housing related issues and concerns.<br \/><a href=\"https:\/\/www.gov.uk\/browse\/housing-local-services\" target=\"_blank\" rel=\"noopener noreferrer\">Local Housing Services<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can I access Turning Tides\u2019 accommodation?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>To be referred to Turning Tides accommodation in the first instance you should visit one of our Hubs in Worthing or Littlehampton, or you should make contact with our Outreach Team in Horsham or Mid Sussex.<\/p>\n<p>Our Hubs provide drop in crisis support for those that are rough sleeping or at risk of homelessness. This support includes shower facilities, laundry facilities, breakfast, advice and support to access services.<\/p>\n<p>Up to date details of Hub opening times are available on our <a href=\"\/what-we-do\/community-hubs\/\">website<\/a><\/p>\n<p>For addresses and contact details of our Hubs\/Outreach Teams please go to:<\/p>\n<ul>\n<li><a href=\"\/what-we-do\/community-hubs\/worthing-community-hub\/\" class=\"broken_link\">Worthing Community Hub<\/a><\/li>\n<li><a href=\"\/what-we-do\/community-hubs\/littlehampton-community-hub\/\" class=\"broken_link\">Littlehampton Community Hub<\/a><\/li>\n<li><a href=\"\/what-we-do\/community-hubs\/horsham-community-hubs\/\">Horsham &amp; Mid Sussex Support<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Where should I go to claim Housing Benefit or if I have any other Benefit issues?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Universal Credit has replaced Housing Benefit for most people, along with these other benefits:<\/p>\n<ul>\n<li>income-related Employment and Support Allowance (ESA)<\/li>\n<li>income-based Jobseeker&#8217;s Allowance (JSA)<\/li>\n<li>Child Tax Credit<\/li>\n<li>Working Tax Credit<\/li>\n<li>Income Support<\/li>\n<\/ul>\n<p>You may be able to get Universal Credit if you\u2019re not working or you\u2019re on a low income. To check to see if you may be eligible for Universal Credit <a href=\"http:\/\/www.citizensadvice.org.uk\/benefits\/universal-credit\/before-you-apply\/Check-if-you-can-get-Universal-Credit\/\" target=\"_blank\" rel=\"noopener noreferrer\">go here<\/a><\/p>\n<p>You might be able to get Housing Benefit to help pay your rent if you are on a low income or you claim benefits &#8211; but most people have to claim Universal Credit.<\/p>\n<p>To check to see if you can get Housing Benefit visit <a href=\"http:\/\/www.citizensadvice.org.uk\/benefits\/help-if-on-a-low-income\/housing-benefit\/help-with-your-housing-benefit-claim\/check-if-you-can-get-housing-benefit\/\" target=\"_blank\" rel=\"noopener noreferrer\">go here<\/a><\/p>\n<p>If your Housing Benefit doesn\u2019t cover your rent, you might also be able to get a Discretionary Housing Payment (DHP).<\/p>\n<p>For help to claim benefits you can contact Citizens Advice: <br \/><strong>Phone:<\/strong> 0800 144 8 444<br \/><strong>Textphone:<\/strong> 18801 0800 144 8 444 (Monday to Friday, 8am-6pm)<\/p>\n<p>To apply for Housing Benefit, Universal Credit and Discretionary Housing Payment you will need to go to your local council.\u00a0You can find your local council by entering in a postcode or town <a href=\"http:\/\/www.gov.uk\/find-local-council\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a><\/p>\n<p>For more information before applying you can visit:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.gov.uk\/universal-credit\/other-financial-support\" target=\"_blank\" rel=\"noopener noreferrer\">Universal Credit<\/a><\/li>\n<li><a href=\"https:\/\/www.gov.uk\/housing-benefit\/other-help-with-housing-costs\" target=\"_blank\" rel=\"noopener noreferrer\">Housing Benefit<\/a><\/li>\n<li><a href=\"http:\/\/www.gov.uk\/government\/publications\/claiming-discretionary-housing-payments\" target=\"_blank\" rel=\"noopener noreferrer\">Discretionary Housing Payment<\/a>\u00a0<\/li>\n<\/ul>\n<p>If you would like to apply or have any questions around other benefits you can contact your local Jobcentre or the Pension Service, informing them that you would also like to apply for Housing Benefit at the same time. You can do this if you are applying for:<\/p>\n<ul>\n<li>Income Support<\/li>\n<li>income-related Employment and Support Allowance (ESA)<\/li>\n<li>income-based Jobseeker\u2019s Allowance (JSA)<\/li>\n<li>Pension Credit<\/li>\n<\/ul>\n<p>The Jobcentre or Pension Service will send your completed form to your local council.<\/p>\n<p>To find your nearest job centre enter a post code <a href=\"https:\/\/find-your-nearest-jobcentre.dwp.gov.uk\/search.php\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a><\/p>\n<p><strong>Worthing Jobcentre Plus<\/strong><br \/>Crown House<br \/>High Street<br \/>Worthing<br \/>West Sussex<br \/>United Kingdom<br \/>BN11 1NG<\/p>\n<p><strong>Telephone:<\/strong> 0845 604 3719<br \/><strong>Textphone:<\/strong> 01903 286133<\/p>\n<p><strong>Littlehampton Jobcentre Plus<\/strong><br \/>Crown Building<br \/>33 Church Street<br \/>Littlehampton<br \/>West Sussex<br \/>United Kingdom<br \/>BN17 5ER<\/p>\n<p><strong>Telephone:<\/strong> 0845 604 3719<br \/><strong>Textphone:<\/strong> 01903 286133<\/p>\n<p><strong>Horsham Jobcentre Plus<\/strong><\/p>\n<p>50 East Street<br \/>Horsham<br \/>West Sussex<br \/>RH12 1HN<br \/>United Kingdom<\/p>\n<p><strong>Phone:<\/strong> 0345 608 8545 (Monday to Friday, 9am \u2013 5pm)<\/p>\n<h4>Main Job Centre Phone numbers (Monday to Friday, 8am \u2013 6pm)<\/h4>\n<p><strong>New Benefit Claims:\u00a0<\/strong>0800 055 6688<br \/><strong>Existing Benefit Claims:\u00a0<\/strong>0800 169 0310<br \/><strong>Cancel or change jobcentre appointment:<\/strong>\u00a00800 328 9344<br \/><strong>Universal Credit:<\/strong>\u00a00800 328 9344<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I make a homeless application?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>You will need to speak with your local Housing Officer at the council.<\/p>\n<h4><strong>Adur &amp; Worthing<\/strong><\/h4>\n<p><strong>Phone:<\/strong> 01903 221063<br \/><strong>Email:<\/strong>\u00a0<a href=\"mailto:housing-services@adur-worthing.gov.uk\">housing-services@adur-worthing.gov.uk<\/a><br \/><strong>Website:<\/strong> <a href=\"https:\/\/find-your-nearest-jobcentre.dwp.gov.uk\/search.php\" target=\"_blank\" rel=\"noopener noreferrer\">www.adur-worthing.gov.uk<\/a><\/p>\n<h4><strong>Littlehampton<\/strong><\/h4>\n<p><strong>Phone:<\/strong> 01903 737552<br \/><strong>Email:<\/strong>\u00a0<a href=\"mailto:housing.options@arun.gov.uk\">housing.options@arun.gov.uk<\/a><br \/><strong>Website:<\/strong> <a href=\"https:\/\/www.arun.gov.uk\/housing\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.arun.gov.uk<\/a><\/p>\n<h4><strong>Horsham<\/strong><\/h4>\n<p><strong>Phone:<\/strong> 01403 215100<br \/><strong>Email:<\/strong>\u00a0<a href=\"mailto:housing@horsham.gov.uk\">housing@horsham.gov.uk<\/a><br \/><strong>Website:<\/strong>\u00a0<a href=\"https:\/\/www.horsham.gov.uk\/housing\" target=\"_blank\" rel=\"noopener noreferrer\">www.horsham.gov.uk<\/a><\/p>\n<h4><strong>Mid Sussex<\/strong><\/h4>\n<p><strong>Phone:<\/strong> 01444 477574<br \/><strong>Email:<\/strong>\u00a0<a href=\"mailto:housingadvice@midsussex.gov.uk\">housingadvice@midsussex.gov.uk<\/a><br \/><strong>Website:<\/strong>\u00a0<a href=\"https:\/\/www.midsussex.gov.uk\/housing-council-tax\/homelessness-and-housing-advice\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.midsussex.gov.uk<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can you help with emergency funding or crisis loans?&#8221; _builder_version=&#8221;4.17.4&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The following providers will be able to signpost you to support:<\/p>\n<h4><strong>Citizens Advice<\/strong><\/h4>\n<p>Provides free, confidential information and advice to assist people with housing, money, legal, consumer and other concerns. Find out your rights and responsibilities.<\/p>\n<p><strong>Adviceline:\u00a0<\/strong>03444 111 444 (Open Monday \u2013 Friday, 9am-5pm)<br \/><strong>Textphone:<\/strong>\u00a018001 03444 111 445<br \/><strong>Website:<\/strong> <a href=\"https:\/\/www.citizensadvice.org.uk\/housing\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.citizensadvice.org.uk<\/a><\/p>\n<h4><strong>The Money Advice Service<\/strong><\/h4>\n<p>Free national service providing guidance, tools and resources to support people\u2019s money management and to help people tackle debt.<\/p>\n<p><strong>Money Advice Line:<\/strong> 0800 138 7777 (Open Monday to Friday, 8am to 6pm)<br \/><strong>Email:<\/strong> <a href=\"mailto:enquiries@maps.org.uk\">enquiries@maps.org.uk<\/a><br \/><strong>Website:<\/strong> <a href=\"http:\/\/www.moneyadviceservice.org.uk\" target=\"_blank\" rel=\"noopener noreferrer\">www.moneyadviceservice.org.uk<\/a><\/p>\n<h4><strong>Turn2Us<\/strong><\/h4>\n<p>National charity providing practical help to people who are struggling financially. Range of online resources such as a benefits calculator informing you which means tested benefits you may be entitled to. Online grants search tool helping you to look for funds that you may be eligible to apply for.<\/p>\n<p><strong>Website:<\/strong> <a href=\"https:\/\/www.turn2us.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.turn2us.org.uk<\/a><\/p>\n<h4><strong>StepChange Debt Charity<\/strong><\/h4>\n<p>National charity providing free debt advice, to help people deal with debt, confidently budget and find solutions for long term financial control.<\/p>\n<p><strong>Phone:<\/strong> 0800 138 1111 (Monday to Friday 8am to 6pm)<br \/><strong>Website:<\/strong> <a href=\"https:\/\/www.stepchange.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.stepchange.org<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can I contact my local foodbank?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<h4><strong>Worthing Food Bank<\/strong><\/h4>\n<p>Providing food parcels for those in need. Please be aware that before visiting a food bank that a food bank voucher must first be issued by a referring agency, this can include Citizen\u2019s Advice, Turning Tides, doctors, social workers etc. Details of where to get a voucher and opening times are included on the website below:<\/p>\n<p><strong>Phone:<\/strong> 07918 759664<br \/>\n<strong>Website:<\/strong> <a href=\"http:\/\/www.worthingfoodbank.co.uk\" target=\"_blank\" rel=\"noopener noreferrer\">www.worthingfoodbank.co.uk<\/a><\/p>\n<h4><strong>Littlehampton Food Bank<\/strong><\/h4>\n<p>Providing food parcels for those in need. Please be aware that before visiting a food bank that a food bank voucher must first be issued by a referring agency, this can include Citizen\u2019s Advice, Turning Tides, doctors, social workers etc. Details of where to get a voucher and opening times are included on the website below:<\/p>\n<p><strong>Phone:<\/strong> 07925 862289<br \/>\n<strong>Website:<\/strong> <a href=\"http:\/\/www.littlehamptondistrict.foodbank.org.uk\" target=\"_blank\" rel=\"noopener noreferrer\">www.littlehamptondistrict.foodbank.org.uk<\/a><\/p>\n<h4><strong>Horsham Food Bank<\/strong><\/h4>\n<p>Providing food parcels for those in need. Please be aware that before visiting a food bank that a food bank voucher must first be issued by a referring agency, this can include Citizen\u2019s Advice, Turning Tides, doctors, social workers etc. Details of where to get a voucher and opening times are included on the website below:<\/p>\n<p><strong>Phone:<\/strong> 0300 1240204<br \/>\n<strong>Email:<\/strong><a href=\"mailto:info@horsham-matters.org.uk\"> info@horsham-matters.org.uk<\/a><br \/>\n<strong>Website:<\/strong> <a href=\"http:\/\/www.horshamdistrict.foodbank.org.uk\" target=\"_blank\" rel=\"noopener noreferrer\">www.horshamdistrict.foodbank.org.uk<\/a><\/p>\n<h4><strong>Haywards Heath Food Bank<\/strong><\/h4>\n<p>Providing food parcels for those in need. Please be aware that before visiting a food bank that a food bank voucher must first be issued by a referring agency, this can include Citizen\u2019s Advice, Turning Tides, doctors, social workers etc. Details of where to get a voucher and opening times are included on the website below:<\/p>\n<p><strong>Phone:<\/strong> 0808 2082138<br \/>\n<strong>Website:<\/strong> <a href=\"http:\/\/www.haywardsheath.foodbank.org.uk\" target=\"_blank\" rel=\"noopener noreferrer\">www.haywardsheath.foodbank.org.uk<\/a><\/p>\n<h4><strong>Burgess Hill Food Bank<\/strong><\/h4>\n<p>Providing food parcels for those in need. Please be aware that before visiting a food bank that a food bank voucher must first be issued by a referring agency, this can include Citizen\u2019s Advice, Turning Tides, doctors, social workers etc. Details of where to get a voucher and opening times are included on the website below:<\/p>\n<p><strong>Email:<\/strong> <a href=\"mailto:hurstfb@gmail.com\">hurstfb@gmail.com<\/a><br \/>\n<strong>Website:<\/strong> <a href=\"http:\/\/www.burgesshillfoodbank.org.uk\" target=\"_blank\" rel=\"noopener noreferrer\">www.burgesshillfoodbank.org.uk<\/a><\/p>\n<h4><strong>East Grinstead Food Bank<\/strong><\/h4>\n<p>Providing food parcels for those in need. Please be aware that before visiting a food bank that a food bank voucher must first be issued by a referring agency, this can include Citizen\u2019s Advice, Turning Tides, doctors, social workers etc. Details of where to get a voucher and opening times are included on the website below:<\/p>\n<p><strong>Phone:<\/strong> 07856 864251<br \/>\n<strong>Website:<\/strong> <a href=\"http:\/\/www.eastgrinstead.foodbank.org.uk\" target=\"_blank\" rel=\"noopener noreferrer\">www.eastgrinstead.foodbank.org.uk<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do Turning Tides operate Night Shelters?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Night shelters offer a basic place to sleep, they are often shared spaces with separate provision for each gender. There are usually set times to arrive and depart as people are not able to stay during the day.<\/p>\n<p>Night shelters often provide essentials such as food and toiletries and staff\/volunteers are able to signpost people to services providing support. Access to night shelters varies depending on their resources and how they operate but most require a referral from another organisation, such as Turning Tides or the council. Night Shelters are often run by local charities or faith-based groups but some are commissioned by Local Authorities.<\/p>\n<p>Turning Tides were funded by Adur and Worthing Council and Arun District Council to provide winter night shelters in Worthing and Littlehampton in 2019. This helped keep rough sleeper numbers low and the most vulnerable rough sleepers were safe, secure and warm. Over the core winter months the two night shelters offered beds to a combined number of 83 people, some of whom subsequently moved into housing as a result of the support they received.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is SWEP?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>SWEP stands for Severe Weather Emergency Protocol. Local Authorities commission SWEP to provide spaces for rough sleepers to shelter from extreme weather. Where there is a significant risk of death due to extreme weather, such as falling below freezing on 3 consecutive nights, temporary shelter opens up to provide free emergency shelter.<\/p>\n<p>During the winter months of 2019 SWEP provision included our Worthing Community Hub which was used for emergency shelter on almost 20 occasions when weather was considered to threaten the life of rough sleepers, 29 people accessed our SWEP shelter during that time. \u00a0\u00a0<\/p>\n<p>Providers of SWEP can vary dependent on the local context of services housing supply.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What other support services can I access in West Sussex?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><strong>West Sussex Wellbeing<\/strong><\/p>\n<p>Wellbeing is a friendly and impartial service helping you to find local health and wellbeing information and services. The online directory can help you find out about local activities and support services.<\/p>\n<p>Website: <a href=\"https:\/\/www.westsussexwellbeing.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.westsussexwellbeing.org.uk<\/a><\/p>\n<p><strong>Adur and Worthing<\/strong><\/p>\n<p>Information line: 01903 221450<\/p>\n<p>Email:\u00a0<a href=\"mailto:info.wellbeing@adur-worthing.gov.uk\">info.wellbeing@adur-worthing.gov.uk<\/a><\/p>\n<p><strong>Arun<\/strong><\/p>\n<p>Phone: 01903 737862<\/p>\n<p>Email:\u00a0<a href=\"mailto:info@arunwellbeing.org.uk\">info@arunwellbeing.org.uk<\/a><\/p>\n<p><strong>Horsham<\/strong><\/p>\n<p>Telephone: 01403 215111<\/p>\n<p>Email:\u00a0<a href=\"mailto:info@horshamdistrictwellbeing.org.uk\">info@horshamdistrictwellbeing.org.uk<\/a><\/p>\n<h3>Mid Sussex<\/h3>\n<p>Phone: 01444 477191<\/p>\n<p>Email:\u00a0<a href=\"mailto:healthy@midsussex.gov.uk\">wellbeing@midsussex.gov.uk<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>West Sussex Mind<\/strong><\/p>\n<p>Local mental health charity providing information and support to\u00a0anyone experiencing mental health issues.<\/p>\n<p>Phone: 01903 277000<\/p>\n<p>Email: <a href=\"mailto:info@westsussexmind.org\">info@westsussexmind.org<\/a><\/p>\n<p>Website: <a href=\"http:\/\/www.westsussexmind.org\" target=\"_blank\" rel=\"noopener noreferrer\">www.westsussexmind.org<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Samaritans<\/strong><\/p>\n<p>Providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom.<\/p>\n<p>Phone: 116 123 (24 hours, 365)<\/p>\n<p>Email: <a href=\"mailto:jo@samaritans.org\">jo@samaritans.org<\/a><\/p>\n<p>Website: <a href=\"http:\/\/www.samaritans.org\" target=\"_blank\" rel=\"noopener noreferrer\">www.samaritans.org<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Safe in Sussex<\/strong><\/p>\n<p>Providing help and support to people affected by domestic abuse across West Sussex.<\/p>\n<p>Website: <a href=\"https:\/\/www.westsussexwellbeing.org.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\"><u>www.safeinsussex.co.uk<\/u><\/a><\/p>\n<p>&nbsp;<\/p>\n<p><strong>CGL<\/strong><\/p>\n<p>Providing help and support to people who require support for substance misuse issues across West Sussex.<\/p>\n<p>Phone: 0300 303 8677<\/p>\n<p>Email: <a href=\"mailto:WestSussex.contact@cgl.org.uk\">WestSussex.contact@cgl.org.uk<\/a><\/p>\n<p>Website: <a href=\"http:\/\/www.changegrowlive.org.uk\" target=\"_blank\" rel=\"noopener noreferrer\"><u>www.changegrowlive.org.uk<\/u><\/a><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Red Text Section&#8221; module_class=&#8221;tt-red-text callout&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Contact us&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"font-weight: 400;\">If you can&#8217;t find what you are looking for, please do get in touch.<\/span><\/h3>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a class=\"et_pb_button\" href=\"https:\/\/www.turning-tides.org.uk\/dev\/contact\/\">Contact Us<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Get Help Anyone&#8217;s life can unravel into homelessnessHelp, advice and support\u00a0 If you are in danger of losing your home&nbsp;&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"folder":[],"class_list":["post-888","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Get Help | Turning Tides<\/title>\n<meta name=\"description\" content=\"If you\u2019re experiencing homelessness or at risk of losing your home, we\u2019re here. 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